Experience & Impact
Leveraging and applying Knowledge to strategic Priorities
Workshops are held in the Sponsors HQ, but can also allow for virtual sharing between offices in other cities / countries.
Workshops are centered around three main topics:
Jobs to be done
Many companies invest in multiple value dimensions they can provide and yet, the majority of them have a mediocre offering.
Why do customer buy your product?
Because only your product satisfies a job-to-be-done they have.
A core pillar of the offer to our sponsors, we offer workshops at their offices to discuss the key components of C-Centricity, always tailored to their needs and industry demands.
Customer Centricity Drivers
Customer centricity is a total company strategy that, based on a deep understanding of customers, is able to align the whole organisation towards maximising the customer experience to drive sustainable growth.
Workshops can be structured in multiple formats. Some examples are:
- Board of Directors.
- Global and Marketing Communication Teams.
- Cross-functional leaders.
- Talent Days.
- Annual Strategy Meetings.
- Leadership Teams